Refund Policy

1. General Policy

At Zynact, all purchases are considered final. Refunds are not guaranteed and may only be issued at the sole discretion of the company and will take up to 7 working days.

2. Eligibility for Consideration

While we do not offer refunds by default, we may consider requests in exceptional situations, including:

• Duplicate or accidental payments
• Billing errors caused by our systems
• Documented service unavailability directly attributable to Zynact

Submitting a request does not guarantee approval. Each request is reviewed case-by-case.

3. Company Discretion

Zynact reserves the right to approve, deny, or offer a partial refund or account credit at its sole discretion. We may decline any request without an obligation to provide detailed reasoning.

4. Non-Refundable Items

• Digital products, subscriptions, or services already delivered or accessed
• Promotional or discounted purchases
• Fees paid to third-party providers

5. How to Request a Refund

To request consideration, contact our support team within 7 days of the charge with your order ID, the email used for purchase, and a brief description of the issue.

6. Processing

• Approved refunds are issued to the original payment method
• Processing times may vary by payment provider
• Currency conversion and bank fees are not controlled by Zynact

7. Chargebacks

If a chargeback is initiated, we may suspend or terminate associated accounts during investigation. We encourage contacting us first so we can help resolve any concerns quickly.

8. Contact Us

For refund-related questions, contact us at: [email protected]